1:30 PM to 2:30 PM - Thu. Nov. 3rd Room 410 Track:

Learn more about what activities, programs and behaviors that companies can exhibit to interact effectively and responsibly with different online patients and patient communities.

Key Points

1. Hear more directly from e-patient advocates about what is working, and what is not.
2. Learn about the primary behaviors and offerings companies can provide
3. Understand more about the expectations that e-patients have when interacting with companies online


Katie Loeb
Katie Loeb
Author, Blogger,
Russ Starke
Russ Starke
VP & Philadelphia Studio Lead, Think Brownstone Inc.
Jenni Prokopy
Kerri Sparling
Creator and Author,