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It’s Official, We Love Google…Yahoo, Not so Much

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  • Posted on August 19th, 2008 by User ImageJacob Morgan

According to the University of Michigan’s American Customer Satisfaction Index (ASCI) customer satisfaction with online business websites has reached new highs.  Compared with last year, the ASCI has climbed around 6% to 79.3/100.  If you were to think of this as a test score, you could say that you received a C+, but with persuasive [...]